Microsoft
CRM v4.0, code name Titan, is expected to be released in Q1 of 2008.
This release will be more of a technical release than a functional
release. Some of the major improvements include:
Multi-tenancy (i.e. handling multiple
Microsoft CRM deployments on a single server). This will be useful
for different departments or divisions of the organization. Also
multi-tenancy will allow software-as-a-service (SAAS) vendors to
host multiple customers' applications on a single server .
Multi-language (supporting multiple languages in a single
deployment). This is useful when you have users who want their own
language interface and need to share a common CRM database.
Even tighter integration with Microsoft
Office 2007.
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