Here is important information
regarding your GoldMine system as well as new offerings from Beachwood Systems.
What's included in this message?
GoldMine Training Center. More options to educate your employees.
Visit our redesigned web site. . .
www.beachsys.com
Is your company on a support
plan?
Upgrade to GoldMine's most
recent version.
Companion
Product Spotlight. Learn about
MasterMine.
If you have any questions or
would like to schedule an appointment with a consultant, please feel free to
call us at (216) 765-0220.
Sincerely,
The GoldMine Team at
Beachwood Systems Consulting
If you have difficulty reading this email
or the email does not display correctly, you can view this message online at:
http://www.beachsys.com. Click on the News link, then Email News.
Beachwood Systems offers both
public classes and on-site classes on GoldMine 5.5 and FrontOffice.
Education of your employees
through our formal training can enable GoldMine to become a system that works
harder for you by helping to increase your sales and manage your customer
relationships. The Introduction class allows new users to be brought
up-to-speed so that they can begin to use GoldMine in the right way. Our Intermediate and Advanced classes include
topics such as filters and groups, mail merging and reporting. These topics can
help you accomplish such tasks as running a direct marketing campaign or
pulling needed information out of your database. Classes in topics such as Automated
Processing and Report Writing in GoldMine and in Crystal Reports will enhance
GoldMine's ability to work for your firm so that you can be sure you are
getting all you can from your GoldMine Customer Relationship Management
System. Our Administrative Class offered
for both dBASE versions and SQL versions are designed to enable technically
knowledgeable individuals to maintain and troubleshoot their firm's Goldmine
system.
The on-site classes offered
may be customized to fit your specific needs.
They are offered in both full-day and half-day sessions. These classes can be conducted on previous
versions of GoldMine. An additional
benefit of on-site classes is to enable your company's employees to work with
your own system and apply what is being learned to their everyday work
situations more intuitively.
More information about our
Education classes can be found here.
Visit our redesigned web
site. . . http://www.BeachSys.com
Beachwood Systems has
redesigned its web site to take advantage of many of the latest
technologies. Included in this design
are several exciting areas that enable us to work with our clients more
efficiently than ever before. You are
now able to review our training course descriptions, class schedules and
pricing online. You are even able to
sign up for a class online.
We have also provided a site
for clients who choose to participate in our new Support Plans to submit
service requests directly into our system.
This not only enables us to respond more quickly, but ensures that your
request receives the priority it deserves.
To submit an online Service Request click here.
Is your Company
on a Support Plan?
BSC offers two low cost
support plans for our clients. In order
to provide the quality of service that you expect, we are encouraging all of
our clients to consider a support plan starting as low as $50 per month.
The support plans are currently
available in Gold and Platinum levels.
Each level provides you with savings off our standard billing rate,
includes priority response time, a number of “mini-incidents” per month,
pre-scheduled site visit availability, and semi-annual planning and review
studies.
Additional options are
available such as discounted Prepaid Support time, Unlimited Phone Support, and
Night and Weekend emergency support.
More information about our
support plans is available upon request or on our web site.
Upgrade to
GoldMine’s most recent version.
The current GoldMine (or
FrontOffice) version is 5.50.10424. If
you are currently running a previous 5.0 or 5.5 version, you can run the Net
Update by clicking on Help | Update GoldMine. (As with any update, if you are
synchronizing with remote sites and/or have a large number of customizations,
we urge you to consult with us before running the update. We also urge you to verify a complete backup
of your database before running any update.)
If you are running on version
4.0 or prior, you will need to purchase the upgrade to GoldMine 5.5 or GoldMine
FrontOffice 2000. The current cost for
the upgrade to 5.5 is $399 per 5 users.
You may want to schedule a day with our consultant to develop the plan
for the upgrade as well as to perform it.
If you have a large number of
records in your database, or you have many users, you should seriously consider
the added stability of GoldMine FrontOffice Sales and Marketing. The FrontOffice platform runs on a Microsoft
SQL Server. SQL Server lends a much more
stable and secure environment and usually improves speed, especially in
reporting.
If you’d like to discuss
these options further, feel free to reply to this email or send a new email to goldmine@beachsys.com.
Companion Product
Spotlight. Learn about MasterMine.
You can use MasterMine to build
flexible, management-friendly reports in an Excel (pivot table) format which
really gives you great overviews of your GoldMine information and lets you
drill down for any level of detail. You and your other managers can use it to
build your own on-the-fly management reports, clean up your data quickly, and
easily segment and build groups in GoldMine for fast group contact or updating.
This tool is so easy to use, you will immediately clear up the bottleneck of
always going through some "report guy" to get your answers.
The tool works with any level of
GoldMine back to v4.0 and Excel back to Office 97. MasterMine takes advantage of powerful Excel functions
to make the whole process of information extraction SIMPLE and EASY.
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apologize for any inconvenience.